Since police officers respond to emergencies in a matter of minutes, they are often not on the scene before or when crimes happen. Private security guards, however, can sometimes stop crimes from happening or alert authorities in time for them to be contained. Security guard rules and regulations vary depending on the jurisdiction but some important things for all security guards include knowing what is expected during their shift and obeying basic instructions such as checking identification.
Always Be Visible
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Being visible at all times is fundamental to the job of a security guard. Visibility often deters potential crimes and other illegal activity before they happen, whether it’s by discouraging shoplifters or deterring criminals from trying to break into cars.
Be Alert And Vigilant
A security guard should be vigilant. They play a significant role in ensuring that people and property remain safe by being attentive to their surroundings when they are on duty, especially at night. Being alert is one of the most important rules for the nighttime security guard because it will allow them to know if something looks or feels wrong as well as knowing how to react appropriately. An experienced daytime officer combined with intuition can also detect problems before they escalate into an emergency situation which would require police intervention.
Respond Quickly to an Emergency
When a crisis situation occurs, security guards must be able to react immediately. Whether it’s a medical emergency, shooting, break-in, or other situation – the guard’s initial reaction can make all the difference. By being able to analyze and make decisions quickly on what is happening in these situations- an emergency will stay under control until first responders arrive on the scene.
Observations and Reports
As a security guard, the best thing you need to be able to do is to make keen observations of people and surroundings as well as provide detailed reports for your supervisors or law enforcement. Whether it involves writing an email, making a phone call, or sending out text messages- being able to send clear and concise messages will keep everyone safer.
Call for Help
Security guards can be well-trained, but they still need to call the police when it’s needed. Doing so could save many lives.
Always Follow Proper Procedures
One of the most important aspects of being a security guard is following proper procedures. If this is not the priority for a security guard, chances are problems will happen. For example, by failing to properly search individuals before they enter a building or event, there becomes an opportunity for someone to smuggle weapons inside which can lead to tragic consequences. Guards On Call always require officers follow established procedures at all times so that these kinds of mishaps do not occur again!
Maintain Order
Security guards are responsible for maintaining order at large events. By doing so, they can prevent violence and dangerous situations from developing by ensuring that the crowd remains in control.
Excellent Customer Service
Security guards are assigned to receive both employees and visitors at the front entrance of a building. They must always exhibit excellent customer service skills while representing Guards On Call, but they also represent the company or organization where they are stationed. It is important for them to be friendly, knowledgeable, and approachable when interacting with guests outside the office space.
Security and Safety Precautions
It is not uncommon for security guards to be required to explain safety and security rules. This can mean the difference between people having a safe day or finding themselves in a life-or-death situation, which is why it’s important that any such explanation should be clear and easy to understand.
Specialized Duties
Since no two security assignments are exactly alike, a security guard must be able to adapt to their surroundings and perform specialized duties as needed. For example, this can include taking phone calls, running an errand, or even supervising children until they are reunited with their parents. Whatever the case may be, an adaptable security guard is an effective security guard.